Step 4 — Redesign
Let AI redesign the experience.
AccessForce takes the 18 barriers from the audit and rebuilds the whole workflow around the people it was excluding.
Agentforce is working
- Understanding requirements...
- Simplifying language...
- Removing unnecessary questions...
- Creating accessible navigation...
- Generating adaptive conversation...
- Adding multilingual support...
- Adding accommodation options...
- Creating Agentforce experience...
What the AI changes
- Every question rewritten to Grade 6–8 plain language.
- Redundant and derivable questions removed.
- One question per step, with visible progress and no timers.
- Accommodation and language options offered up front.